MN BoothLLC

LastItem Support

Start here. Most issues take only a minute to fix.

Quick fixes

Try these first.

01

A check is still active

  1. Open the Kits tab and select the named In Progress card.
  2. Finish the check, or choose Cancel.
  3. A canceled check remains in History and does not change its source kit.
02

Restore LastItem Pro

  1. Connect the iPhone to the internet.
  2. Open Settings in LastItem and choose LastItem Pro.
  3. Choose Restore Purchases while signed in to the Apple Account that made the purchase.
03

Share or import a kit

  1. From a kit, choose More, then Share kit.
  2. The recipient can choose Kits, the more menu, then Import shared kit.
  3. Shared files exclude photos, archived items, and check history.

Common questions

Quick answers.

Can I use LastItem offline?

Yes. Creating kits, running manual checks, and viewing history work without a connection. Purchases and restoration need Apple’s services.

What happens when a required item is missing?

LastItem warns before an incomplete finish. You can return to the check or deliberately confirm that it ended with required items missing.

Are photos included in an export?

No. Item and check photos are never included in JSON exports or shared-kit files.

How do I delete local data?

Open Settings and choose Delete All Data. Two confirmations protect against accidents. Apple purchase history is not removed.

Can support recover a deleted kit?

No. LastItem has no cloud account or MN Booth LLC backup service, so support cannot retrieve local data that was deleted without a separate device backup.

Keep private information out of your message.Do not send passwords, payment-card details, full exports, private notes, client details, or sensitive photos. Apple handles payment credentials, purchase records, and refunds.